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Texas Sports Hall of Fame Gift Shop Policies
Any gift shop Item can also be ordered toll free at 800-567-9561
Items may be returned within 7 days from time of receipt. Please contact Customer Service prior to returning any items. Merchandise will only be accepted for return with authorization. All returned items must be in the original box and packaging. A 40% restocking fee will be charged to all returns. The customer is responsible for return shipping including proper insurance.
All damaged product must be reported to Customer Service within 7 calendar days from the time of receipt. All original packaging materials must be saved in order to process a claim of damages. Once we receive the damaged item we will send a replacement item.
DISCREPANCIES, SHORTAGES AND ERRORS
All discrepancies, shortages and errors must be reported within 7 calendar days from the time of receipt. Notification of further proceedings will be determined on a case by case basis.